Fitbit Counting Too Many Floors

If you climb a long staircase you may find that the tracker s floor count doesn t match how many floors you ve gone up because the floors in the building are taller than 10 feet.

Fitbit counting too many floors.

Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. I made sure the firmware was up to date am charging it and will try it one more day if i get the same result back it goes. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. As it may track floors while doing everyday tasks and atmospheric pressure changes.

Each flight of stairs should be at least 10 feet tall. Choose your device and follow the on screen instructions to continue. Once you reach the top of both flights of stairs stop to look at the number counted. Obviously they have the technology it s just not working in this tracker.

Even something as simple as opening a door can sometimes cause your fitbit to register extra floors. Your device registers 1 floor when you climb about 10 feet or 3 meters. Be sure to keep your fitbit device and app up to date to ensure you receive the quickest resolution. Though your tracker is designed to look for pressure changes based on elevation gains pressure changes due to other causes such as a gust of wind a weather change or opening a door can occasionally cause your tracker to register extra floors.

Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Fitbit is currently working to resolve this and hope to have a fix soon. Heydy community moderator fitbit. Put on your tracker and check the number of floors before you begin to walk.

Use your tracker for a few days and let me know if still tracking extra floors. Your device registers one floor when you climb about 10 feet at one time. When fitbit advertises that you can count floors and then you can t that is a gross misrepresentation. Tap set up a device.

However bumpy trails or the vibrations while your hand is on the motor ride can sometimes cause your fitbit to register extra steps and floors due to the air that may pass on the altimeter on the versa. Also please check this helpful article for details on some environmental factors that may track extra floors. Walk up the 2 flights in a row trying not to stop at any point.