Fitbit Surge Not Counting Floors

Last sunday i was out with wife and daughter and my surge recorded 188 floors.

Fitbit surge not counting floors.

I have restarted it that didnt work fed up with it it cost a fortune and doesnt work properly. Partial floors are not counted so if you climb 15 ft you get credit for one floor. It s great to have you here. I do have a similar problem with my fitbit surge.

Sometimes i wake up in the morning and have already 8 floors done. By joining our community you agree to uphold these guidelines so please take a moment to look them over. When your tracker is on your non dominant wrist fitbit increases the step counting sensitivity. I am assuming that the fitbit is broken but thought inwould raise the issue on here if it can be fixed easily with the app.

Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. Over the past week my fit bit has stopped counting floors. Since 25th of february the floor count is a total nonsense.

Your device uses it s altimeter to detect variance in altitude. A pressure difference equivalent to about 10 ft is counted as 1 floor. Ive had one problem after another i wish i d bought a garmin. Sorry for the delay in my reply.

Your device registers one floor when you climb about 10 feet at one time. Not all flights are the same height or distance so if the flight you climbed is less than 10 feet you may find that the device s floor count doesn t exactly match how many floors you climbed. I normally do around 40 60 floors a day and no i m lucky if it registers 1. It will count 1 floor for every 10 ft it detects you climbed.

Let me help you with your charge 2 not counting floors nor notifying you about new badges. Fitbit charge 2 fitbit one or fitbit surge. Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo. Mtbiker26 welcome to the fitbit community.

My fitbit surge is not counting floors ive been up down loads of times but it wont move off 2. Your device registers 1 floor when you climb about 10 feet or 3 meters. Bought it mid of january and it worked fine till 24th of february. This helps to reduce undercounting your steps and it is also the default setting.

Exposure to excess moisture can also cause result in fewer floors.