Fitbit Stopped Tracking Floors

I have gone up 5 flights of stairs which it has registerd daily. I have read quite a few forums regarding this issue. Usaf larry is right that if the altimeter is blocked then your tracker won t be able to detect the variances in atmospheric pressure so it won t detect your climbed floors you can use compressed air at a distance to clear this area and you can also try restarting your tracker by doing the following.

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It has worked wonderfully until this morning.

Fitbit stopped tracking floors.

Worked fine before but has registered 0 for 5 days which is not accurate. I restarted my fitbit several times restarted my phone updated the firmware currently at 22 55 02 and blew compressed air into the atmospheric sensor opening from a distance to. So far i made sure i had the latest firmware 8 200 3 i reset the device several times made. The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.

Hi so my fit bit one stopped tracking floors today. Is there any way to manually ad the flights of stairs or has anyone else had a proble. My charge 2 stopped tracking my floors about a week ago. Regarding the steps floors and exercise tracking issues that your fitbit versa has experienced i appreciate the time spent trying to get this issue resolved before contacting our forums.

Every day now reads 0 for floors climbed. Today it is only showing that i have climbed one. Is there a way to reset. It was tracking floors very consistently up until a couple weeks ago when it stopped logging floors completely.

Pobeeche thanks for stopping by. I was able to get in touch with our support team and was told that they assisted you via email. My fitbit blaze worked fine for the first couple of months. Suddenly one day it stopped recording floors climbed.

Everything else still seems to be working.

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