Tried to reset several times shutdown and let it sit for 15 minutes but nothing is working.
Fitbit step counter frozen.
Wear your tracker or watch to record your sleep then use the fitbit app to view insights set goals and create a better bedtime routine see how everything you do adds up log meals and snacks then compare that information against your activity stats to get a better idea of your calories in vs.
I have noticed this issue 3 times counting this time since the last firmware update.
I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it.
However it continues to track my heart rate.
Sorry to hear that the display on your charge 3 has frozen.
I have reset my clockface twice charged my fitbit to 100 and restarted by holding the button for 8 seconds while it was charging.
With the advice previously given not working what do you recommend next.
My versa is frozen on the watch face.
Keep this tracker on 24 7 and you ll learn all about the number of steps you take the calories you burn your active minutes and even your sleep quality in a day.
So today my fitbit ionic stopped counting steps very subtly.
The fitbit is halfway charged currently.
The way to fix it is simple enough just restarting the ionic but its an issue non the less.
I can t swipe to see my steps or set a timer.
Fitbit inspire high tech.
It won t change the time count steps track heart rate or anything.
In order to sort this out i d recommend restarting your tracker by following these steps.
When you see the fitbit logo and the tracker vibrates the tracker restarted.
When you see a smile icon and the tracker vibrates the tracker restarted.
Charge 3 charge 4 press and hold the button on your tracker for 8 seconds.
It has been frozen for 3 days now.
If i didn t have notification to move for example then i w.
Don t know how to reset the charge 3 the instructions don t seem to work or i m on the wrong fitbit.
It won t change with swiping won t show the battery charging icon nothing.
Still my screen is frozen showing only calories burned.
Charge 2 press and hold the button on your tracker for 4 seconds.
Clip the other end of the charging cable to the port on the back of the tracker.
Went to charge my fitbit and it just stayed on the clock screen.