Make sure the contacts on your charging cable and fitbit are clean.
Fitbit double counting floors.
Another cause of inaccurate floors is moisture.
This is a sensor that measures altitude based on atmospheric pressure.
It s fully charged etc.
Double check that your charger is securely connected to your device and usb port.
10 feet is an average between residential and commercial floor heights.
I have noticed that if i go up the two flights in one continuous trip it will count only one floor.
Since sunday it has stopped counting floors i have 0 recorded in last 3 days.
If i pause after one floor then make the next flight it will count two.
Atmospheric pressure decreases with increasing elevation so the tracker calculates elevation gain based on the reduction in atmospheric pressure.
After updating my charge 3 with the latest software my step count is counting two steps for every one as well as the floors climbed.
I do a double tap just to be sure.
I live in a house which has three floors with two flights of stairs.
Fitbit trackers that count floors use an altimeter to calculate how many floors you ve climbed.
Fitbit devices detect floors using something called an altimeter.
It does not count floors accurately and i have been trying to determine when it does and doesn t count.
I assume that fitbit haven t started pushing upgrades to the device.
84 floors today when it should be under 20 probably more like 10.
Your device registers one floor when you climb about 10 feet at one time.
An altimeter is a sensor that calculates altitude based on atmospheric pressure.
It s now registering about 3 out of every 4 or 5 flights.
Before you toss your fitbit into the closest drawer out of frustration here are some troubleshooting tips from the company.
Your device registers one floor when you climb about 10 feet at one time.
I ve turned off and back on.
In the last 2 3 days the floor count has gone excessively high.
Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation.
Before that average was probably 30 a day.
I ve seen the suggestion to restart the charge so will try that tomorrow.
This seems to have changed within the last couple of days.
It is showing me reaching my step goals way earlier than i should and i haven t changed my exercise routine since the update.
If the floors you re climbing are shorter than 10 feet you may find that the fitbit tracker s floor count doesn t exactly match how many floors you ve gone up.